In today’s digital world, children spend increasing amounts of time online, whether for school, socialising, or entertainment. While the internet brings many opportunities, it also exposes children to risks such as cyberbullying. As a parent, noticing changes in your child’s mood, behaviour, or social engagement can be worrying. Understanding how to respond effectively can help protect your child, preserve their well-being, and empower them to navigate online spaces safely.
Actionable Steps for Parents:
- Document the Evidence: Keep a record of any abusive messages, screenshots, or social media posts. This documentation may be needed if you report the behaviour to the platform, school, or authorities.
- Begin With Calm Support: When you open the conversation, start by reassuring your child that you want to help and support them, and that their safety and feelings matter most. Avoid jumping to solutions, blame, or anger so your child feels safe sharing.
- Choose the Right Moment: Try to find a relaxed, non-threatening time and place for your talk — such as during a walk or quiet evening — so your child does not feel pressured or rushed.
- Let Your Child Lead the Discussion: Allow your child to describe what happened, how they feel, and what they would like to see happen. Listen actively and avoid interrupting or minimising their feelings.
- Avoid Minimising or Reactive Responses: Do not downplay your child’s distress or criticise them for how they reacted. Affirm that seeking help is the right thing to do, and remind them it is not their fault that bullying occurred.
- Understand the Platforms: Familiarise yourself with the apps and websites your child uses. Knowing how privacy settings, blocking, and reporting features work can help you guide your child in protecting themselves online.
- Encourage Healthy Boundaries: Discuss safe online habits, including setting limits on screen time, choosing supportive online communities, and knowing when to step away from stressful interactions.
- Maintain Open Communication with Your Child’s School: Cyberbullying often happens outside of school hours, but its effects are felt in the classroom. Keeping teachers and school staff informed ensures that your child receives consistent support. Share what your child has told you, provide screenshots or evidence if available, and discuss what has already been tried at home. Ask how the school can help monitor the situation and what pastoral or safeguarding measures are in place. For guidance on communicating more effectively with teachers, you may find this helpful: How to Build Better Communication with Teachers: A Parent’s Guide.
- Provide Emotional Support: Encourage activities that build resilience, self-esteem, and confidence. Validate your child’s feelings and reinforce that they are not at fault. If needed, consider professional support such as a child psychologist or counsellor.
Cyberbullying can be challenging to navigate, but your support has real impact. When children feel heard, believed and guided with calm reassurance, they are better able to process difficult online experiences and regain confidence. By staying attentive to their emotional wellbeing, communicating openly, and taking thoughtful steps when intervention is needed, you help your child feel protected and empowered.
This article draws on guidance from UNICEF’s How to talk to your child about cyberbullying and insights from Harvard Health Publishing’s Supporting a bullied child.
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